CODEWITHSUNDEEP
iphoneiosapp-storeappstore-approval
dazhi
dazhi

Reputation: 337

App Store Feedback Question

We received the following email for our new app submitted a week ago. Got a few questions: Anyone know what the "information needed" part means? Does this send us to the back of the queue - once we submit the requested data?

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Hello ,

Thank you for submitting DG to the App Store.

We've completed the review of your app, but cannot post this version to the App Store because it did not comply with the App Store Review Guidelines, as detailed below:

  • 3.4: App names in iTunes Connect and as displayed on a device should be similar, so as not to cause confusion

  • Information Needed

To reply to this message or to get more information, visit the Resolution Center in iTunes Connect. Do not reply directly to this email.

Regards,

App Review

Upvotes: 3

Views: 928

Answers (2)

Noam
Noam

Reputation: 3391

Yes - you go back to the queue (and also need to upload a new version). I'm not sure regarding the "Information needed" but does your app require a login? If so, have you gave them a login name + password to use?

Apple won't really say if they checked everything, but I did encounter situations in the past where I was rejected about stuff like "keywords" and the whole process again took the usual amount of time. There were also cases where my update got approved in 2 hrs. after submission, so just hope for the best and keep calm, there's nothing more you can do.

Upvotes: 2

Walter
Walter

Reputation: 5887

Visit the Resolution Center in iTunes Connect. That is the best way to get in contact with them. You get there from the screen in iTunes Connect where you filled out the metadata before you submitted the app for review.

Upvotes: 0

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