CODEWITHSUNDEEP
dynamics-crm
DevilCode
DevilCode

Reputation: 37

Blank createdon, createdby, modifiedon, modifiedby

enter image description hereWe inherited a client and something strange is going on with a few entities.

Createdon, createdby, modifiedby, and modifiedon do not get populated on create or update.

I am guessing something was done for import purposes, but need to revert back to original.

No plugins are altering the records.

Any ideas?

Turned off all plugins

Expected result: Createdon, createdby, modifiedby, and modifiedon to populate as normal

Actual result: Createdon, createdby, modifiedby, and modifiedon are blank.

Upvotes: 0

Views: 366

Answers (1)

Arun Vinoth PrecogTechnologies
Arun Vinoth PrecogTechnologies

Reputation: 22846

My analysis route will be like this:

  1. Enable audit & see what's really going on for those records when created/updated (vs Imported records getting these values)
  2. See any unsupported job or sql updates happening (if its on-premise)
  3. Will create a MS support ticket for further assistance

I assume these are OOB fields and not custom fields hiding/showing based on some condition in footer. :)

Upvotes: 0

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