CODEWITHSUNDEEP
azurebotframeworkchatbotazure-qna-maker
user11804298
user11804298

Reputation:

How can we log user-bot conversations using the Microsoft Bot Framework?

I am starting to create my first bot with Microsoft Bot Framework with the help of Azure, initially I want to know where all the conversations the user has with the bot are stored, so then get a log of all the conversations that have been held.

I already have some answers stored in knowledge bases using QnA Maker, for certain questions that you can answer, I want to know where the questions that were not answered or better that the bot could not answer are stored.

Upvotes: 0

Views: 929

Answers (2)

robaker
robaker

Reputation: 1029

You can configure QnaMaker to log questions and answers to application insights then use the built-in analytics to query it. Documentation

Upvotes: 2

Steve Johnson
Steve Johnson

Reputation: 405

Conversation data is not stored by default, but you can configure your Bot to store conversation data using different methods.

One way is using a Cosmos DB - Save conversation history from MS bot to cosmos db

Another is using REST and a SharePoint List - Save question when no answer is available for that question (new question) in QnA Maker Knowledge Base

Upvotes: 0

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