CODEWITHSUNDEEP
callazure-ad-graph-apimicrosoft-teams
H.Elnemr
H.Elnemr

Reputation: 61

Can I make Voice/Video Call in Kiosk Desktop App with Microsoft Teams?

I need to make a desktop application as kiosk that can make a Voice/Video calls to Microsoft Teams Clients, is this possible?

For example:

When a user clicks on a button on my kiosks desktop application, this button will call a customer service agent on Microsoft Teams client through a voice/video call.

I've checked the Microsoft Teams & graph API documentations and I didn't get my answers there, this is what I looked at:

https://learn.microsoft.com/en-us/graph/api/application-post-calls?view=graph-rest-beta&tabs=http

If I can do that, would you please share with me the tutorial or the logic to do this ?

Thanks.

Upvotes: 2

Views: 1220

Answers (2)

Gousia Begum
Gousia Begum

Reputation: 2124

Currently we do not support initiating a call to Microsoft Teams user from an external app. You could deeplink and open a chat with the user but not call.

Upvotes: 1

Allen Wu
Allen Wu

Reputation: 16498

It seems that you want to call to Teams users from your own custom desktop app without Teams license.

I'm afraid Microsoft Teams doesn't support custom built apps that call into Teams app currently.

The document you have found shows how to create a call for your service application (bot). But the bot needs to be used in Teams. It does not apply to the desktop app.

Upvotes: 1

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