Fernando Batista
Fernando Batista

Reputation: 169

Why isn't shown any log of analytics events on my crashlytics console

I'm facing a weird crash on my app, I'd like to analyse it better using the firebase crashlytics console by analysing the analytics events that were generated on the section that has crashed. I've seen in documentations and videos that it would happen automatically and these analytics event would be shown at the "logs" tab, but for some reason my crashes don't contain these logs...

Does anyone have some clue of what I should do to make these logs be shown at my "log" tab on the console?

Obs: - The crashes are being displayed on the console without any problem. - Below I included an image that shows the exact tab I'm expecting to see these "analytics events". My console is in portuguese, but the "Registros" tab is the "logs" tab in the english version.

enter image description here

Upvotes: 3

Views: 1542

Answers (1)

Kevin Kokomani
Kevin Kokomani

Reputation: 1616

Fabric/Firebaser here - Google Analytics logs can come through to your Crashlytics sessions as long as you've enabled data sharing between GA and other Firebase products, and we call them breadcrumbs. One thing you can check to make sure nothing obvious is going wrong is your project's Analytics settings. If you head to Project Settings > Integrations > Google Analytics, you can scroll down to the data sharing portion of the integration to ensure that data is being shared between Analytics and other products.

It's also possible that Analytics itself isn't being configured correctly. You can take a look at your console logs to ensure that Analytics is reporting, and enable debug mode for more information.

Finally, it's possible that the crash happened before the breadcrumbs were captured. I'd especially expect this to be the culprit if you're noticing other crashes usually have the Analytics information you're expecting.

If you've got any specific questions or issues and the above doesn't help, feel free to reach out to support and they should be able to dig into it deeper.

Upvotes: 3

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