CODEWITHSUNDEEP
phpstorm
meatfeed
meatfeed

Reputation: 33

PhpStorm crashes on startup

I installed PhpStorm on my machine (Windows XP) at work. At first it was fine and I used it for a day or so. After the installation of (likely) an incompatible plugin, the IDE freezes on startup.

I already tried reinstalling and updating Java. I even cleared the registry of any JetBrains and PhpStorm entries and installed it again.

I've searched the JetBrains forums, but it seems the problem I have is not a common one. Maybe one of you had the same issue?

Any hints would be much appreciated.

Upvotes: 3

Views: 12285

Answers (6)

Balmipour
Balmipour

Reputation: 3055

Had a different issue (Ubuntu 20.x)

My use case :
I launched phpstorm and hit "cancel" while it was automatically reloading my last project (which closed PS immediately)
Then, trying to launch it just did show the splash screen for some seconds... and nothing. (tried it several times).

It turned out the process were still somewhere, while no GUI was visible.
ps aux | grep phpstorm had several (many) results.
All those zombie processes moaning "JetBraiiiiiiins" was a quite terrifying sight to me

Solution ? Kill'em all !

pkill -f phpstorm

Upvotes: 1

Martin Zeitler
Martin Zeitler

Reputation: 76579

On Linux, when running pstorm from the terminal, it may complain about:

/lib64/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /home/user/.local/share/JetBrains/Toolbox/apps/PhpStorm/ch-0/201.7846.90/jbr/lib/libjfxmedia.so)

Which can be fixed by adding this into ~/.bashrc:

export LD_LIBRARY_PATH=/usr/local/lib:/usr/lib:/usr/local/lib64:/usr/lib64

Upvotes: 0

grim
grim

Reputation: 6769

I had a similar issue and followed @CrazyCoder's instructions (thank you!), but the error turned out to be with related to indexing.

I reopened the IDE, and hurried to File > Invalidate Caches / Restart ...

Upvotes: 3

shyam sasi
shyam sasi

Reputation: 97

C:\Users\username.PhpStorm2016.1\system\LocalHistory

Upvotes: 0

Skyler Lan
Skyler Lan

Reputation: 21

I met similar issue while starting my PhpStorm 7. Then I followed CrazyCoder's instructions to delete a new-installed plug-in at ~/Library/Application Support/WebIde70 (using Mac) and it finally works...

Upvotes: 0

CrazyCoder
CrazyCoder

Reputation: 401877

Try to delete application plug-ins/caches. If it doesn't help, also delete settings. See the FAQ for the directories locations on your system.

Most likely idea.log contains the exceptions from the plug-in which causes this problem. I'd recommend sending this log to the plug-in vendor.

Upvotes: 13

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