krees_m_23
krees_m_23

Reputation: 1

Amazon Connect 'Set disconnect flow'

I just noticed that Amazon Connect has a new block called 'Set disconnect flow' and was wondering if it could be used yet or is it still in Beta? I can't seem to find any documentation or release notes.

Upvotes: 0

Views: 983

Answers (1)

Yasiru G
Yasiru G

Reputation: 7144

Disconnect flow is available to voice as well now. We can use this to run post-call surveys, etc.

See https://docs.aws.amazon.com/connect/latest/adminguide/set-disconnect-flow.html

Upvotes: 1

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