CODEWITHSUNDEEP
camtasia
Code Whisperer
Code Whisperer

Reputation: 23662

Camtasia (Windows): We're Sorry! There Was a Problem with Your Recording File

I tried to record a video with Camtasia Recorder, but got this error:

Camtasia (Windows): We're Sorry! There Was a Problem with Your Recording File

The file has no audio or video. How do I fix this?

Upvotes: -2

Views: 312

Answers (1)

Code Whisperer
Code Whisperer

Reputation: 23662

The problem is usually with the sound device.

  1. Unplug every recording device except the one you're using. So if you have a studio mic AND another mic (such as a webcam), unplug the other one.

  2. Go to the Camtasia settings and change the recording format. PCM works but another may work for you as well.

  3. Close an reopen Camtasia. Make sure the right recording device is selected. It should work now.

Upvotes: 0

Related Questions