CODEWITHSUNDEEP
db2ibm-clouddashdb
Julian Buranits
Julian Buranits

Reputation: 5

DashDB Entry Plan sunset and databases lost

I recently noticed that mi dashDB entry plan under a dedicated ibm cloud environment has been sunset. I read an article that said that, but i had not been informed previously, so i lost my two databases (production, and testing).

Does anyone know what i should do in this case? I have a lot of sensible data inside them, and i didn´t have any problem about changing the plan, but i don´t know how to do it because i cannot get inside the console (it doesn´t work anymore). Is there any way to recover my databases? Thanks.

Upvotes: 0

Views: 83

Answers (1)

Joyce
Joyce

Reputation: 26

Please open a support ticket here: https://watson.service-now.com/wcp

The support team can temporarily re-enable your access so that you can download a copy of your data.

Upvotes: 1

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