CODEWITHSUNDEEP
oracle-cloud-infrastructure
newmania
newmania

Reputation: 1

Both of my Always Free instances were terminated

I had two always free instances running Ubuntu 18.04 LTS on ca-toronto-1. I logged in to the console today to see that both of them have been terminated. I didn't upgrade to a paid account after my trial expired but my understanding was that I could continue using the always free eligible instances. How can I find out why they were terminated?

I have 2FA enabled on my account with a strong passphrase so I don't think my account was compromised. There's nothing showing in work requests for either instance.

Upvotes: 0

Views: 1395

Answers (1)

Adrian P
Adrian P

Reputation: 904

This is a known issue and I believe Oracle's working on resolving the issue and hopefully, restore these "terminated" instances. Word is, emails have gone out to affected users. Meanwhile, if you're in a hurry to restore services, follow these steps:

  1. Check that the boot volumes associated with the the terminated compute instances still exist.
  2. If so, you can create a new instance from that boot volume.
  3. If you were using ephemeral public IP addresses, then those would have been reassigned. I'd encourage you to create an assign a reserved IP address and then update your DNS records if they were previously associated to this instance.

Upvotes: 2

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