CODEWITHSUNDEEP
wordpresscontact-form-7
Drashti Korat
Drashti Korat

Reputation: 31

Contact form 7 plugin not working properly

I'm using latest version of wordpress, contactform7 and POST SMTP plugin. I'm using Contactform 7 for contact us form. when i click on submit button then form data is submitted in the database but E-mail is not sent and also success message is not shown.I have checked in ajax response it showing me error which is as below :

code: "internal_server_error" message: "

There has been a critical error on your website.

Learn more about debugging in WordPress.

To resolve it I also try a solution but it's not working.Below is the link of it.

Contact Form 7 cause HTTP 500 error

Thanks in advance.

Upvotes: 2

Views: 3791

Answers (2)

Neal Developer
Neal Developer

Reputation: 595

Can try below points

  • Deactivate all of your plugins –

does the issue still exist? If not, activate each plugin one by one until the issue happens again.

  • Turn on WP DEBUG – do any errors display in your Dashboard or on your live site?

  • If you’re getting a white screen while Customizing or somewhere else, try increasing your memory limit.

  • Activate the core WordPress theme (TwentySeventeen) – does the issue still exist? If so, we know it’s not a GeneratePress specific issue.

  • Check your error_log (or ask your hosting to) – are there any big errors in there?

Upvotes: 0

Neal Developer
Neal Developer

Reputation: 595

Not sure but can you check your live rewrite rules: in htaccess

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Upvotes: 0

Related Questions