geomick
geomick

Reputation: 31

here.com api key failing for calculate matrix

I'm using the here.com api to calculate a matrix, using a valid apiKey but getting the error message "ApiKey invalid. ApiKey not found." However the apiKey worked until yesterday, is working for routing (as opposed to matrices) and I'm well below Freemium limits.

Using Here.coms example pages, the routing examples work and the matrix ones don't

Car route from A to B https://developer.here.com/documentation/examples/rest/routing/route-from-a-to-b

Putting in my api key works

Many to many matrix routing https://developer.here.com/documentation/examples/rest/routing/many-to-many-matrix-routing

Putting in my api key gives the error '{"error":"Unauthorized","error_description":"ApiKey invalid. ApiKey not found."}'

Even with the api keys that the page loads with, the matrix examples are getting no response whereas the routing examples work.

The website directs freemium users here for support so hoping you guys can help. Seems like it might be a temporary glitch?

Upvotes: 3

Views: 402

Answers (1)

Raymond Camden
Raymond Camden

Reputation: 10857

It looks like it may have been this status issue, https://status.here.com/status?id=status_history_details&sys_id=469f34711b264090cb5d8557cc4bcbf3, which is now marked as resolved. You can see our general status here, https://status.here.com/status. I hope this helps!

Upvotes: 2

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