MickaelFM
MickaelFM

Reputation: 907

Stripe Onboarding and external accounts

I am using Stripe Onboarding on my marketplace to ease the process of getting my customers info (custom accounts). But it does not ask the user his external (bank) account information so payouts stay disabled. Is it normal ?

I am using:

  type: 'custom_account_verification',
  collect: 'eventually_due',

using the other type does not change anything

Upvotes: 0

Views: 814

Answers (3)

Jorge Aguirre
Jorge Aguirre

Reputation: 2857

This is now supported in hosted onboarding by enabling this toggle in the Stripe dashboard: https://dashboard.stripe.com/settings/connect/payouts/onboarding

Upvotes: 2

MickaelFM
MickaelFM

Reputation: 907

Just for reference Stripe is partnering with Plaid for this.

https://stripe.com/docs/ach#using-plaid

https://plaid.com/docs/stripe/

Upvotes: 0

koopajah
koopajah

Reputation: 25602

Stripe does not collect external account information (bank account or debit card) today in the Hosted Onboarding page. They focus on collecting personal information about the owner(s) of the account/company.

Today, you need to collect this information separately on your website. The easiest solution is to collect bank account details and tokenize this client-side with Stripe.js and then create an external account server-side via the API.

Upvotes: 0

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