Reputation: 907
I am using Stripe Onboarding on my marketplace to ease the process of getting my customers info (custom accounts). But it does not ask the user his external (bank) account information so payouts stay disabled. Is it normal ?
I am using:
type: 'custom_account_verification',
collect: 'eventually_due',
using the other type does not change anything
Upvotes: 0
Views: 814
Reputation: 2857
This is now supported in hosted onboarding by enabling this toggle in the Stripe dashboard: https://dashboard.stripe.com/settings/connect/payouts/onboarding
Upvotes: 2
Reputation: 907
Just for reference Stripe is partnering with Plaid for this.
https://stripe.com/docs/ach#using-plaid
https://plaid.com/docs/stripe/
Upvotes: 0
Reputation: 25602
Stripe does not collect external account information (bank account or debit card) today in the Hosted Onboarding page. They focus on collecting personal information about the owner(s) of the account/company.
Today, you need to collect this information separately on your website. The easiest solution is to collect bank account details and tokenize this client-side with Stripe.js and then create an external account server-side via the API.
Upvotes: 0