Mohamed Salman
Mohamed Salman

Reputation: 321

Could not connect to Twilio: open failed

In a Node.js project I use Twilio for video connections, sometimes I am getting the error message when I trigger the call. It says in the log Could not connect to Twilio: open failed, also I monitored the network in logs, it says can not be opened and it's still not connected. Anyone had this issue? What was the solution?

 // Join the Room with the token from the server and the
          // LocalParticipant's Tracks.
          Video.connect(resdata.token, connectOptions).then(roomJoined, function (error) {
              log('Could not connect to Twilio: ' + error.message);
          });
        });

Upvotes: 1

Views: 644

Answers (1)

Emre
Emre

Reputation: 1103

An incident is reported for group rooms, you can wait until it is fixed. Check the status: https://status.twilio.com/incidents/2t0jh1jkxp39

Upvotes: 1

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