CODEWITHSUNDEEP
sql-servertfs
Jaret Brown
Jaret Brown

Reputation: 11

Team Foundation Server suddenly failing to connect (Error: TF400324)

After using Team Foundation Server (TFS) for years, we suddenly lost the ability to connect either through Visual Studio (VS) or via URL. To the best of my knowledge, no changes were made to the virtual server that supports TFS.

In VS the error is:

TF400324: TF services are not available from server... Unable to connect to the remote server...

If I use the {server}:8080/tfs or localhost:8080/tfs url in a browser it tells me the connection was refused.

In the SQL Management Studio both the Tfs_Configuration and Tfs_DefaultCollection databases appear to be connected, and show a "Ready" status. In the TFS Administration Console the DefaultCollection state is "Online".

Perhaps the best clue is that if I use netstat to see which ports are in use on the server, port 8080 is not listed at all. Is there a listener service that needs to be started?

I see that the following services are currently disabled: UPnP Device Host, SSDP Discovery, Internet Connection Sharing, SSDP Discovery, Internet Connection Sharing, Smart Card, Routing and Remote Access, Net.Tcp Port Sharing Service, and Computer Browser.

Of course, we have tried a reboot to no avail.

Any troubleshooting suggestions will be much appreciated, as this has begun to impact our productivity. Thanks in advance!

Edition: TFS 2015
Version: 14.114.28805.0 (Update 4.2)

Update: I should mention that the firewall has been disabled in attempting to diagnose the issue.

Also, there are errors associated with TFS in the Even Viewer, but they are not at all clear. Here are is a snippet:

VssRequestContext.HostManagement.Microsoft.TeamFoundation.JobService.Extensions.Core.IdentitySyncJobExtension.Run:1 Registry.TeamFoundationRegistryService.Write:1 Default.SqlResourceComponent.Execute prc_UpdateRegistry ds:LT-TFS2 db:Tfs_Configuration:2 Default.SqlResourceComponent.Execute:-3 Registry.TeamFoundationRegistryService.Write:-3 GroupComponent.SqlResourceComponent.GetGroupsToSync:3 GroupComponent.SqlResourceComponent.Execute prc_GetGroupsToSync ds:LT-TFS2 db:Tfs_Configuration:3 GroupComponent.SqlResourceComponent.Execute:-4 GroupComponent.SqlResourceComponent.GetGroupsToSync:-4 GroupComponent.SqlResourceComponent.ReadGroups:4 GroupComponent.SqlResourceComponent.Execute prc_ReadGroups ds:LT-TFS2 db:Tfs_Configuration:4 GroupComponent.SqlResourceComponent.Execute:-5

Upvotes: 0

Views: 1726

Answers (2)

Jaret Brown
Jaret Brown

Reputation: 11

SOLVED! I found that the TFS site was disabled within the IIS Manager. When I tried to enable it, it reported that the World Wide Web Publishing Service was disabled. Enabling both resolved the issue.

Upvotes: 1

PatrickLu-MSFT
PatrickLu-MSFT

Reputation: 51183

This error is usually related to TFS cache. You could give a try following below steps:

  1. Close all instances of Visual Studio
  2. Open the Task Manager and check if any TFS Services are running.
    Select each of them and click on End Process Tree
  3. Browse to the folder %LocalAppData%\Microsoft\Team Foundation\
    and then select the folder with your TFS version and go inside the Cache folder.
    for example, the path was %LocalAppData%\Microsoft\Team Foundation\x.0\Cache and it should be the same on your machine with the difference of the TFS version folder name.
  4. Delete everything in that Cache folder.
  5. Start Visual Studio and run it with Admin mode.

Besides, in case of your TFS is configured with self-signed TLS/SSL certificate. If this is the case, you need install that certificate to the Trusted Root Certification Authorities store on the client machine, where you have VS.

For this scenario, you could refer this answer.

Moreover, please also check if there are any errors in the event viewer in your TFS server. This may help to narrow down the issue.

Upvotes: 0

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