Dhanjay Bhardwaj
Dhanjay Bhardwaj

Reputation: 86

How to create and display hierarchy list in servicenow?

Dean-> manager -> senior faculty -> junior faculty -> students

The above structure is in hierarchical form and when I open dean form in servicenow I should be able to see record i.e. rest of the staff under him. Similarly in manager I should be able to see below him.......and so on for junior faculty I will be able to see students and for students there should be no record

Upvotes: 0

Views: 2048

Answers (1)

TomaszS
TomaszS

Reputation: 203

Well you can create hierarchical related lists assuming you are using the List V2.

Check here: https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/list-administration/task/t_EnableAHierarchicalList.html

I'm not sure this is 100% what you're after but it is a start. I think that in general a better idea is just to create simple Related Lists which allow the user to hop from one table to another. You don't always need to show everything in one view.

Upvotes: 0

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