A. Gopal Reddy
A. Gopal Reddy

Reputation: 380

Your license has gone stale and must be updated. Check for an updated license to continue using this product. - Visual Studio 2017

Though I have valid visual studio subscription, I am getting the below error:

enter image description here

I tried to reenter the credentials. After entering the credential, it is not pointing to the right page.

enter image description here

Please suggest.

Upvotes: 4

Views: 15321

Answers (4)

tony
tony

Reputation: 2392

I just had the same problem. We had changed from one email account to another. The section on the right showed the new account but clicking on the update option gave the same error as above, even though it showed the new account correctly

I noticed that the section on the left still showed the old account. So I updated that, then I clicked on the option on the right again and this time it worked

Upvotes: 1

Joey Sam
Joey Sam

Reputation: 21

Run Visual Studio 2017

1. Before the sign in dialogue comes up quickly select Tools -> Options
2. Go to Environment -> Accounts
3. Select "Enable device code flow when adding or re-authenticating an account"
4. Click OK
5. Login through a browser

Visual studio will give you a link to follow and a code to authenticate. When you follow the link, you simply enter the code and everything is fixed.

You may have to close and re-open Visual Studio.

Cannot sign into Visual Studio 2017

Upvotes: 2

A. Gopal Reddy
A. Gopal Reddy

Reputation: 380

As I have a valid visual studio subscription, I followed the following steps and validated myself for VS 2017:

  1. Log in to the link: https://my.visualstudio.com/ProductKeys with visual studio subscription credentials.
  2. Search for Visual Studio Professional 2017, Claim the license and copy it
  3. Click on "Unlock with a Product Key" and apply the license.

That's it. License validation successful. I am using the VS 2017.

Upvotes: 7

JoeyZero
JoeyZero

Reputation: 575

Seems like an active directory issue based on the error.

https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-device-remediation

Upvotes: -1

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