Ketan
Ketan

Reputation: 64

Detect IVR question and return response using twilio

Currently I am working on Twilio API. I need to call IVR number using twilio. IVR Number ask question. In Twilio using speech recognition i want to detect question and provide answer accordingly.

Something Like Need to activate mobile sim-card :-

=> Call to IVR Number (1900)

Question :- Enter your birth-date(Detect question in TWilio and pass answer)

Answer :- 1 January, 2001 (Answerd by Twilio)

Upvotes: 1

Views: 451

Answers (2)

Kishan Solanki
Kishan Solanki

Reputation: 14636

If you want to return a response based on keypad activity in phone then use this

https://www.twilio.com/docs/voice/tutorials/how-to-gather-user-input-via-keypad-node-js

and

if you want to return a response based on voice input then use this

https://www.twilio.com/docs/voice/tutorials/build-interactive-voice-response-ivr-phone-tree

Happy coding!

Upvotes: 1

Alan
Alan

Reputation: 10791

You can use Twilio Autopilot for something like this.

Twilio Autopilot

Twilio Autopilot You Tube Playlist

Upvotes: 0

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