CODEWITHSUNDEEP
iosiphonefirebaseipafirebase-app-distribution
Ruchi
Ruchi

Reputation: 441

Firebase - iOS App Installation on iPhone X is not working

I uploaded an iOS enterprise build using App-Distribution feature of Firebase Console and shared with my testers. We are able to download it on all devices except on iPhone X. The error shows "os version not supported". On click of this error, it displays details that "The developer needs to upload a build that supports iOS 10.15". Please check screenshots for reference.

Please note that iPhone X have iOS 13.3. I suspect not be an iOS version issue, because I downloaded app on my personal iPhone XR which has iOS 13.3.

First error

Second Error

Upvotes: 6

Views: 2630

Answers (2)

Bartłomiej Świerad
Bartłomiej Świerad

Reputation: 101

Edit:

Actually Ram's answer works

  • Go into settings
  • Safari
  • Request Desktop Website
  • Turn off the switch

Old:

For me erasing all content and settings worked.

Steps:

  • open Settings
  • go to General
  • Reset (at the bottom)
  • Erase All Content and Settings

Remember to do some backup of your data because it will erase all the content.

I didn't check if Reset All Settings option works.

I hope it will help you!

Upvotes: 8

Ram
Ram

Reputation: 91

Safari Browser Desktop mode was the culprit. If turned on, any distribution provider's script will think the link was opened it mac instead of iOS.

No need to reset the phone in my case!!!

Upvotes: 9

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