CODEWITHSUNDEEP
azurevideo-encodingazure-media-services
Naveen
Naveen

Reputation: 71

Unable to encode an asset with two videos in azure media services v3

I am capturing multiple videos and trying to store them all in one media asset and later encode them. But I always get the below error. There are no issues however if I upload one file to asset and run the encoding job.

Output 'BuiltInStandardEncoderPreset_0', Error : Microsoft.Azure.Management.Media.Models.JobError : While trying to download the input files, the files were not accessible, please check the availability of the source.

Do I need to use one media asset for each upload? Is having multiple files in one asset not the right approach?

FYI: I tried all thesew steps on media servicer explorer desktop app. So please be sure I didn't write any code for this.

Upvotes: 1

Views: 293

Answers (2)

Xavier
Xavier

Reputation: 266

I think the problem here is not the upload of multiple files in one asset, but the fact that the encoding job will not pick each blob of the asset and encoding them. That's why you need to use one asset per video file to be encoded.

Upvotes: 2

Anil Murching
Anil Murching

Reputation: 595

You would indeed need to use a separate Asset for each video. We'll follow up with a service update to improve the error message in this situation.

Upvotes: 2

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