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pybll
pybll

Reputation: 65

Visual Studio 2019 Installer doesn't start

I'm using Windows 10 ver. 1909. Installer hangs or does nothing. No feedback.

Upvotes: 1

Views: 9456

Answers (6)

MickeyDickey on codidact.com
MickeyDickey on codidact.com

Reputation: 357

And in my case, with both 2015 and 2013 installers on a Win 7, I had my user's folder not in C:\Users\ but on a netdisk. Which made it so that the installer would not run at all, no matter where I was running it from. Creating a second user with their home folder on C:\ solved the problem. That's Microsoft for you. Over 40 years of spearheading personal computing.

Upvotes: 0

Ben jonese
Ben jonese

Reputation: 1

Visual Studio 2019 Installer doesn't start

I lost time about something I shouldn't have, I couldn't install vscode studio 2019 (I've installed it on multiple machines before).

I don't know exactly why, observed there might be something in my folder blocking it, I just moved it to a new folder and I could install. Good luck and don't make the same mistake as me

Upvotes: 0

ingbabic
ingbabic

Reputation: 341

My case is very embarrassing for Microsoft. I downloaded Visual Studio Setup and started it right away from browser. It was opened and then immediately closed. Nothing I could read on the Internet about this problem was not helping. Then I did one very simple thing. Moved setup from original location: C:\Users(user name)\Downloads, to c:\Temp -> worked like a charm. The thing is that my user name contains international characters (plus containing a space). All in all 21. century, full unicode support everywhere, but not in windows. Really embarrassing.

Upvotes: 1

Blackhex
Blackhex

Reputation: 1754

In my case, the issue was that I have downloaded and launched the installer to a user folder that contains non-English characters. Moving the installer to another folder fixed the issue. I´ve diagnosed the issue by looking into an installer log file in C:\Users<username>\AppData\Local\Temp\dd_vs_professional__143315035.1628536728_decompression_log.txt.

Upvotes: 6

Knox
Knox

Reputation: 2919

I had exactly this problem. Same version of Windows 10. I tried both vs_community.exe and vs_professional.exe. On a Microsoft Surface Pro 4. The installer launches, a brief unpacking screen appears, that vanishes, and you're left with the task manager showing the installer but no user interface. I tried numerous different suggestions from Googling as well as the Collect.exe tool. None of that helped. Someone had a similar problem that hinted that a display could cause the problem. My Surface had Duet installed, which allows you to use an iPad as a second monitor. Uninstalling that allowed Visual Studio to install normally. Apparently the Visual Studio installer is finicky about displays so if you have any unusual display drivers, or screen sharing utilities, they should be removed to allow installing. I suspect that the driver or utility could be put back after installation.

Upvotes: 4

sayah imad
sayah imad

Reputation: 1553

At first you need to download this tool Event Collect for visual studio, open your CMD as administrator,then run Collect.exe , after that you need to run your visual studio installer in the event of an error you will find and file named C:\Users{username}\AppData\Local\Temp\VSSetupEvents.txt that you can check to see the error messages.

For more details you can check documentation .

Upvotes: 1

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