CODEWITHSUNDEEP
emailsendgrid
Yahia Bat
Yahia Bat

Reputation: 634

SendGrid Link Branding gives ssl issue

Unfortunately, nobody is responding to my support ticket so I think it's a problem needs someone with experience with sendgrid

the reproduction is simple:

  1. did the Domain Authentication and Link Branding

  2. Added all the necessary record to my DNS configs

  3. All verified in SendGrid dashboard.

  4. Tried sending an email and click on the link it gives me this

enter image description here

Upvotes: 32

Views: 14745

Answers (2)

rojo
rojo

Reputation: 59

If you're using Cloudflare, I had luck following this guide in their documentation in order to get it to work. Sendgrid also recommends Fastly and KeyCDN.

The only drawback is you also have to contact customer support in order to request that SSL click and open tracking be enabled on your account.

Upvotes: 5

guessimtoolate
guessimtoolate

Reputation: 8642

I think the issue might be that you that you use https links, but you don't have a "TLS pass-trough" set-up for them. It's really poorly explained on Sendgrid's branded links help page, but you can see a mention of it here. Basically you need something that will resolve TLS on your side and forward the request to sendgrid. It can be a proxy, as suggested on that help page, or i.e. a cloudfront distribution with a custom origin pointing to sendgrid and a certificate covering your branded link domain covered.

Upvotes: 8

Related Questions