CODEWITHSUNDEEP
powerbi
Ranjith
Ranjith

Reputation: 30

When submitting a power bi custom visual for certification we got 1120.1.2.2 Invalid SupportURL Content error?

Here is the error we received from Microsoft Power BI Custom Visuals Team.

1120.1.2.2 Invalid SupportURL Content The SupportURL element content is missing or invalid. Please update the offer to include a completely defined SupportURL element and re-submit your offer.

What needs to be done for the above message?

We already have the support url in the pbiviz.json enter image description here

Also in the partner center enter image description here

Still we got above mentioned error.

Upvotes: 0

Views: 267

Answers (1)

Andrey Nikolov
Andrey Nikolov

Reputation: 13450

Your custom visual doesn't met the requirements for "easy identification" by not specifying SupportURL. It must be filled in pbiviz.json file, as noted in the documentation:

Before you create the pbiviz package, you must fill the following fields in the pbiviz.json file:

  • description
  • supportUrl
  • author
  • name
  • email

The support URL must meet the following guidelines:

The support page needs to include the following contact options and docs:

  • Email
  • Phone number
  • Live-chat (if possible)
  • Address
  • Defined service level agreements (SLAs).

Upvotes: 1

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