CODEWITHSUNDEEP
botframeworkazure-language-understandingazure-qna-maker
Abhijeet
Abhijeet

Reputation: 316

How can I Integrate QnA maker to gather user info?

I have currently integrated LUIS with my chatbot. The scenario is:-

  1. User types in something in bot.
  2. The bot logic calls LUIS to determine the Intent and based on INTENT respective dialog is called.
  3. In the dialog, I am gathering user information using waterfall dialog through prompts.

What i want now is, After step 2 in above scenario, depending on INTENT returned from LUIS, I want the follow-up questions to be presented from QnA rather than the BOT. Basically, I want to replace waterfall steps with QnA maker. Is it okay to do so or is it feasible?

The flow is something like described below:- USER:-Create task

-->>>>Intent returned from LUIS

-->>>>Call QnA based on INTENT returned

QnA:-In which project would you like to create task?

USER:- (provides project name)

QnA:- What is the description of the task?

USER:- (provides description)

Upvotes: 3

Views: 298

Answers (2)

Jay
Jay

Reputation: 3030

addressing this part - I want to replace waterfall steps with QnA maker. Is it okay to do so or is it feasible?

The answer is no. QnA is a combination of your knowledge base with a search engine service. it dynamically picks up answers base don questions asked by you.

Now, moving on to a suggestion of a solution for your main question. (this is something I am doing already in my code)

You could catch user info collection before it even goes to the qna maker in your code. You could create prompts specifically for user info, and if your flow determines that it is user info, you branch out into your now user info gathering system (and thereby preventing qna from being triggered).

When it is not user info (or something you dont want to capture) you let the default flow of qna maker to take over. 

        var tempInputText = activity.Text;
        if(tempInputText.Contains("batman") == true)
        {
            var tempActivityBatman = new Activity();
            tempActivityBatman.Text = "did you just ask about batman, " + userProfile.Name + "?";
            tempActivityBatman.Type = "message";
            //await stepContext.Context.SendActivityAsync(_templateEngine.GenerateActivityForLocale("UnsupportedMessage", userProfile));
            await stepContext.Context.SendActivityAsync(tempActivityBatman,cancellationToken);
            return await stepContext.NextAsync();
        }

The above code sample is a quick dirty code that I used to navigate around for specific words I wanted the chat to divert from the regular code.

Upvotes: 3

Ram
Ram

Reputation: 2754

QnA Maker vs LUIS

when to use QnA Maker vs LUIS. Fundamentally QnA Maker is a search service, while LUIS is a query understanding service.

· Use QnA Maker: If you have a large corpus of data, from where you need to respond with static content.

· Use LUIS: If you want to be able to trigger a task or a workflow based on the intent of the query. enter image description here

QnA Maker and LUIS can be used to complement each other, but using a top level dispatch to arbitrate between the two services. enter image description here

Upvotes: 2

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