CODEWITHSUNDEEP
docusignapi
user3239309
user3239309

Reputation: 3

DocuSign - not able to disable "decline to sign"

I need to disable the "Decline to Sign" option in the other actions drop down to restrict the user to decline. Is there any option in DocuSign to do that?

Upvotes: 0

Views: 2233

Answers (3)

Larry K
Larry K

Reputation: 49114

Note that the signer can simply close the signing ceremony's browser tab...so they can always, effectively, "decline to sign."

The usual way to handle this is to not allow the user to proceed until after they've signed. Hiding the Decline to Sign button is security through obscurity (which is no security at all).

Upvotes: -1

Kim Brandl
Kim Brandl

Reputation: 13480

I don't believe it's possible to remove the "Decline" button at the envelope level or recipient level. But you can control the visibility of the Decline button via the Brand-level setting DocuSign_DeclineAllow (set to a boolean value) in the Signing Resource File.

See this answer for more information.

Upvotes: 2

Inbar Gazit
Inbar Gazit

Reputation: 14015

https://support.docusign.com/en/guides/docusign-signing-resource-file-v2-0 might help. 

DocuSign_DeclineAllow

is the field name

Upvotes: 0

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