CODEWITHSUNDEEP
androidgoogle-playgoogle-play-console
Adi B
Adi B

Reputation: 1219

How to remove someone from Play Store Internal Testers

A user was part of the 'Internal Test' group for the app on Play Store. They are not an internal tester any more. I have removed them from the list. They have confirmed that they've gone and clicked on the 'Leave' link on the join testers page.

However, even now, whenever they try to purchase anything in the app, they only get the test-card payment options (always approves or always declines) with 5min renewal cycle.

How can a user be removed / leave the internal test group so they can make 'real' in-app purchases?

Upvotes: 1

Views: 3652

Answers (2)

Adi B
Adi B

Reputation: 1219

Turns out that I had missed a detail relating to purchase / license testing. There's a separate setting for selecting users who can use test purchase methods. This setting applies to all apps under a developer's account.

To add/remove users who can access test purchase methods, go to Play Console » Settings » Developer Account » Account Details » License Testing. Email addresses listed here are the ones who get presented with test payment methods, irrespective of which app release they are using (internal, alpha, beta or production).

Repeat: Test purchase methods have no link to the app release/test track that the user is on

Leaving this answer here because it solved my core query—how to stop test purchase methods being presented to a user.
WebFreak's answer above is correct for what I actually asked—how to remove a user from a internal test track.

Upvotes: 1

Simon
Simon

Reputation: 1737

In order to leave the test track you must uninstall and reinstall the app. I think it also says so on the Google Play store listing as soon as you leave the test track.

Edit: You also need to Refund the test purchase. Go to Order management in Play console and do a refund.

Upvotes: 1

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