jehanzaib
jehanzaib

Reputation: 105

"Twilio could not find a Channel with the specified From address"

I have integrated rasa assistant with twilio to show chat in watsaap messenger. Currently, when i send the message to the bot this error is coming up. enter image description here

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Upvotes: 6

Views: 7507

Answers (2)

Jonathan Lin
Jonathan Lin

Reputation: 20724

I faced this issue while trying the Twilio WhatsApp API with test credentials (expecting it to work).

You need to use the LIVE Credentials instead of the Test Credentials. The test credentials do not support WhatsApp at time of writing. It will cost you some money per successful API call (because it is a real API call to WhatsApp).

Upvotes: 10

Alan
Alan

Reputation: 10791

This error indicates the destination (To:) number is not WhatsApp enabled. If that is not the case, you should open a ticket with Twilio via the Twilio console to have them further investigate.

Twilio could not find a Channel with the From address

Upvotes: 1

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