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azurekinectazurekinect
Mu-Lin Cheng
Mu-Lin Cheng

Reputation: 1

Azure Kinect not connecting or showing up in device manager?

I just got an Azure Kinect and tried connecting it, but it does not enumerate in device manager or Azure Kinect Viewer. I have it plugged into USB 3.1 in a new Lenovo Y740 15", but the light is still blinking white on the Azure Kinect. I also went through the steps to reset the device, but the light continued to just blink white. Would anyone happen to have any suggestions?

Upvotes: 0

Views: 2103

Answers (1)

QM13
QM13

Reputation: 61

You can find the meaning of the indicators here

https://learn.microsoft.com/en-us/azure/Kinect-dk/hardware-specification

Flashing white means that the camera does not have a data connection to the host PC. You mention you are using USB 3.1 (assume USB-C connector). Is the cable you are using a power+data capable or just power. Some USB-C cables are power only.

Upvotes: 1

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