CODEWITHSUNDEEP
google-play-console
scholt
scholt

Reputation: 160

Should Google Play installs minus uninstalls match active installs?

I'm a bit confused. For an app in my play console it shows:

For "lifetime" timespan.

But should be "installs - uninstalls = active installs"?

So why are there 11k active installs when according to installs minus uninstalls there should be 3k? I heard that there was a change in counting, also google mentions it in the help document, but they don't explain what exactly they changed.

Upvotes: 1

Views: 82

Answers (1)

Hack5
Hack5

Reputation: 3601

You'd think so, but it doesn't, not on my app or any screenshot of the dev console I ever saw. I believe this is because active installs is only users that opened the app in the last 30 days, so if 9k people uninstalled in the last 30 days (!) you would see this.

Honestly though, I think even Google doesn't understand this, and it's probably a bug.

Upvotes: 1

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