CODEWITHSUNDEEP
docusignapi
Landy Cuadra
Landy Cuadra

Reputation: 165

Why is the Docusign api retrieving deleted envelopes?

I am doing a request to retrieve the envelopes completed between some dates like this:

{'fromdate': '2020-06-18', 'todate': '2020-06-20', 'status': 'completed'}

and it's retrieving some envelopes from 06/18 that already were deleted from docusign dashboard

This is the response:

[{'createdDateTime': '2020-06-18 18:12:45', 'sentDateTime': '2020-06-18 18:12:49', 'completedDateTime': '2020-06-18 18:48:54', 'envelopeId': '1ede672a-da54-445b-8546-8967a58fae0f'}, 
{'createdDateTime': '2020-06-18 18:12:41', 'sentDateTime': '2020-06-18 18:12:43', 'completedDateTime': '2020-06-18 18:49:22', 'envelopeId': 'd514d6d4-ec06-467a-a17f-84eae548efb1', 'templateId': ''},
 {'createdDateTime': '2020-06-18 18:12:28', 'sentDateTime': '2020-06-18 18:12:30', 'completedDateTime': '2020-06-18 18:50:36', 'envelopeId': '658a32c2-4980-4fa8-ac09-190a757b2d38', 'templateId': ''},
 {'createdDateTime': '2020-06-18 18:12:19', 'sentDateTime': '2020-06-18 18:12:22', 'completedDateTime': '2020-06-18 18:51:44', 'envelopeId': 'a0d1ce14-44cf-4ffe-ae92-462d567838a9', 'templateId': ''}, 
{'createdDateTime': '2020-06-18 18:13:13', 'sentDateTime': '2020-06-18 18:13:17', 'completedDateTime': '2020-06-18 18:55:13', 'envelopeId': 'e4c8d468-a87c-4bb6-87bb-1ae883b6e85a', 'templateId': ''},
 {'createdDateTime': '2020-06-18 19:12:13', 'sentDateTime': '2020-06-18 19:19:19', 'completedDateTime': '2020-06-18 19:19:19', 'envelopeId': '82247547-178a-4fac-a2e2-ba9521cfeb5f', 'templateId': ''}, 
{'createdDateTime': '2020-06-19 12:05:42', 'sentDateTime': '2020-06-19 12:30:31', 'completedDateTime': '2020-06-19 12:30:31', 'envelopeId': '3e41bf30-e0d5-4c37-9626-347a4d672142', 'templateId': ''}, 
{'createdDateTime': '2020-06-19 12:05:53', 'sentDateTime': '2020-06-19 12:34:02', 'completedDateTime': '2020-06-19 12:34:02', 'envelopeId': '42e33b1d-136c-41cf-b6bc-691414f258f1', 'templateId': ''}, 
{'createdDateTime': '2020-06-19 12:06:03', 'sentDateTime': '2020-06-19 12:38:26', 'completedDateTime': '2020-06-19 12:38:26', 'envelopeId': 'a585acc1-23d4-418c-adb0-5d67073fc49c', 'templateId': ''}, 
{'createdDateTime': '2020-06-19 12:06:39', 'sentDateTime': '2020-06-19 12:53:09', 'completedDateTime': '2020-06-19 12:53:09', 'envelopeId': '34eeac86-08bc-4348-8f11-75cd60862160', 'templateId': ''}]

when you can see I only have the 06/19 on my dashboard

enter image description here

Is there a way to avoid this? Thanks before hand

Upvotes: 0

Views: 108

Answers (1)

Inbar Gazit
Inbar Gazit

Reputation: 14015

Deleted envelopes go in the Deleted folder (like "recycle bin" in Windows). So "deleting" envelopes simply means moving them to another folder. Using the /folders endpoint (FoldersApi in the SDK) you can get envelopes from specific folders, thus you can avoid deleted items if you so choose.

They will be gone completely after 24 hours.

Upvotes: 1

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