Reputation: 1
Most of our staff work remotely in different countries of the world.
Often several staff work (on different aspects) of the same case.
At the moment the person who initiates the cases has to email the office manager who has to inssue a case number which then has to be shared with different staff members to make sure they use the same Case number in their forms and correspondence.
I was wondering whether it would be possible to:
Have a page on our website (accesible to our staff only)
Where the person initating a case goes to
The staff member is asked to enter his initials (eg DH or RD)
Then automatically a code is generated (RD001, DH001, etc.), it will be helpful for other purposes if the number is always 5 characters long (e.g. RD001, RD025, RD234, etc...).
These numbers need to be sequential (so if RD got the number RD001 1 hr ago, or 1 day ago, he needs to get RD002 the next time he requests a number), so the page needs to remember the last number that was issued for that staff member (they need to be sequential per staff member).
That number is then emailed to the relevant staff members who need to be aware that this number has been issued
Is that possible?
Upvotes: 0
Views: 330
Reputation: 4424
Sure it's possible, but what you are asking is actually a complete solution development. You've to hire a developer, who will create a system with authentication AND authorization, cases management (new case, details of the case, etc...) and so on.
But overall, it's a trivial job : )
EDIT: If your question is exclusively considering only HTML, then I really don't think this is possible, since your "number" should be generated and accessed from anywhere. Then, you have to make it globally accessible. Also, it's really important that only your staff, and only the ones with rights to do that, could access and/or generate new numbers, hence the authorization/authentication need.
EDIT 2: Another possibility is search for a already made solution. I believe that should exist even online services with your requirements, like some online CRM or something like that.
Upvotes: 2