CODEWITHSUNDEEP
dialogflow-esactions-on-googleactions-builder
Ken Jamo
Ken Jamo

Reputation: 13

Google Actions Builder and Google Assistant - Looking for @sys.any equivalent intent

I have created a project for Google Assistant through Google Actions Builder (not the SDK). I successfully connect with my webhook (fulfilment), but find there is no intent similar to @sys.any as found in Dialogflow to allow any user response to be sent back to my webhook. Each time it triggers the NO_MATCH intent, then eventually ends the conversation.

I have designed my fulfilment robust to accommodate a range of answers, and want Actions on Google to keep sending ANY answer back to my fulfillment however I cant find an intent that allows ANY answer to trigger my webhook. Is there a simple intent (scene) to invoke each response?

Or is it a better direction to connect to Google Assistant to using Dialogflow, as I see Dialogflow uses @sys.any intents to capture any words for my fulfilment?

Upvotes: 1

Views: 380

Answers (2)

Ken Jamo
Ken Jamo

Reputation: 13

Thanks Prisoner for pointing me in the right direction. The Free form text Type did the trick once I assigned to an intent and then scene. My information to then assign to an intent was tricky and also used this a good resource: https://support.google.com/actions-console/answer/9802296?hl=en

After creating the "Any" type, I then created an intent called "UserProvidesAnything" and added the "Any" type as a slot. I added a training phrase such as: blah blah blah (any text really) and assigned my "Any" free form type to this phrase.

The "UserProvidesAnything" Intent was added to a Scene's Custom Intent Handling and my webhook is successfully called. Each webhook response re-activates this Scene and any text is passed back. Thanking you

Upvotes: 0

Prisoner
Prisoner

Reputation: 50701

To be clear - @sys.any in Dialogflow is an Entity Type, not an Intent.

While you can make a Dialogflow Intent that uses @sys.any by itself, you usually shouldn't - using a Context-limited Fallback Intent is a better way to handle that.

Actions Builder has a similar concept, although not identical.

While there is no built-in @sys.any Type, you can create your own Type that works exactly the same way:

  1. In the left navigation, expand the Types section and click on the + icon at the bottom of the expanded area.
  2. Give it a name - I tend to use "Any".
  3. In the Type definition, select the "Free form text" option.

You can now create Intents or Slots that use this "Any" Type.

Illustration of screen described by process

Upvotes: 2

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