Reputation: 415
I am on a team that has to be on-call 24/7. Our team is comprised of 5-6 members and we each take a week. If the business calls our dedicated on-call number (Twilio), I would like that to make an outbound call to a sequential list until somebody on that list answers the phone.
Is this possible using either C# or Python along with Twilio of course? I am not a developer, but if I can be pointed in the right direction I think I can figure it out. It appears Twilio has voicemail detection so I'd imagine I would have to utilize that feature.
Upvotes: 0
Views: 109
Reputation: 10801
Target has an Open-source project you can look at that may already meet your needs, powered by Twilio.
https://github.com/target/goalert
GoAlert GoAlert provides on-call scheduling, automated escalations and notifications (like SMS or voice calls) to automatically engage the right person, the right way, and at the right time.
Upvotes: 1