CODEWITHSUNDEEP
office-store
Masayuki
Masayuki

Reputation: 189

Popup blocker handling when app calls displayReplyAllForm method

Would you please help me to resolve "Blocked Pop-up Window" problem ?

When I submit our app to AppSource, we get following failure message from partner center.

Customer Control 1100.5.4.2 Blocked Pop-Up Window Pop-up windows triggered by user interaction must not be blocked by browser pop-up blockers on their default settings. A pop-up blocked appears in the browsers when we click on the "insert" button within your add-in. Please update the offer to correct pop-up window behavior and re-submit your offer.

This is happened when our app calls displayReplyAllForm by user interaction. How can I resolve this problem technically ?

Because of following investigation, IMO, Office team should handle this problem.

  1. In general, I should call window.open directly from user-interaction for avoiding popup blocker.
  2. For detecting and handle popup blocker, I can utilize returned value from window.open.

But, I can't do this because window.open or something popup logic is wrapped in displayReplyAllForm. So, I think it should be handled by Office team.

My suggestion is that Office team provide promptBeforeOpen option for displayReplyAllForm. I can avoid popup blocker with promptBeforeOpen when I use Dialog API, and want to use it in other functions provided by Office.js.

Upvotes: 0

Views: 98

Answers (1)

Masayuki
Masayuki

Reputation: 189

Microsoft product team has repro the issue and has added this to their backlog. Let's wait they'll fix the problem and we can avoid bad UX in the future.

https://github.com/OfficeDev/office-js/issues/1377#issuecomment-690049886

Upvotes: 0

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