CODEWITHSUNDEEP
androidgoogle-play-console
Gowrisankari Ravindran
Gowrisankari Ravindran

Reputation: 303

Unable to add Tester Email Address to Google Play Console

I am unable to add new Testers Email, in Google play Console. In my Application , I have a list called Beta Review Team ,Under that I have a list of emails for test users. It has worked for the past few years. I have Currently 84 testers. (Find screenshot 2)

I need to add one new email to this list. Is there any limitations for test users? Can anyone please help me?

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Upvotes: 27

Views: 19382

Answers (7)

Marko Majkic
Marko Majkic

Reputation: 11

I don't think the email address should be linked with the Google Play account. It just needs to be Google "registered" email. If you have your email like [email protected], then xyz.com needs to be a Google domain and [email protected] needs to be registered as a Google account/email address.

Upvotes: 1

Jens H
Jens H

Reputation: 4632

It took me ages to realize that the emails I was trying to enter were both connected to the same Google Account.

So I was only able to add either his first or his second email.

Google figured out it was the same person anyway so it only saved one of the email addresses.

Upvotes: 0

ich
ich

Reputation: 21

Enter email, press enter then save should jump to blue at the bottom right.

Upvotes: 2

DHoward
DHoward

Reputation: 378

When adding an email address to a tester list, one limitation is the email must be linked to a Google account. This is easy to forget when adding co-workers that have corporate email addresses.

Upvotes: 31

rsc
rsc

Reputation: 10669

I was getting an error ("This email address doesn't exist") when trying to add a new email to my email list.

I figured out that I can only add as tester an email that was previously added to my Google Developer account under "Users and permissions". So after I added that email there and the person accepts the invitation to join my account, then I was able to add it with success to my test email list.

Upvotes: 19

user3173285
user3173285

Reputation: 759

Press ENTER after you filled the emails to the textbox. I discovered it after I got emotional ("do you want an Enter little **** or what?")

Upvotes: 74

hnnngwdlch
hnnngwdlch

Reputation: 3041

I was also unable to edit my email list when I tried to enter them manually/using the text field (the 'Save changes' button remained greyed out).

However, when I uploaded a csv file containing the email addresses (via the 'Upload CSV file' button), it worked and I was able to update the email list this way.

Upvotes: 2

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