CODEWITHSUNDEEP
amazon-web-servicesaws-ssm
LewlSauce
LewlSauce

Reputation: 5862

Unable to start the Amazon SSM Agent - failed to start message bus

When registering an Amazon SSM Agent, it registers successfully in the SSM Managed Instances console, but the connection shows "Connection Lost".

When I try to start the service manually, I get the following error:

Error occurred fetching the seelog config file path:  open /etc/amazon/ssm/seelog.xml: no such file or directory
Initializing new seelog logger
New Seelog Logger Creation Complete
2020-12-09 10:20:01 ERROR error occurred when starting amazon-ssm-agent: failed to start message bus, failed to start health channel: failed to listen on the channel: ipc:///var/lib/amazon/ssm/ipc/health, address in use

How exactly do I solve this? I've tried to restart the service a few times but no luck.

Upvotes: 5

Views: 10651

Answers (1)

Martin
Martin

Reputation: 183

I was able to fix this issue by stopping the agent and purging the /var/lib/amazon/ssm/ipc directory

service amazon-ssm-agent stop
rm -rf /var/lib/amazon/ssm/ipc
service amazon-ssm-agent start

Upvotes: 10

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