CODEWITHSUNDEEP
twiliotwilio-programmable-chat
Purnima madan
Purnima madan

Reputation: 21

Synchronize conversation error for twilio conversation sdk

I have followed Android quickstart conversations project I am facing a crash with following details -

com.twilio.conversations.ListenerException: Exception thrown by a listener. Your application might have a problem in listener implementation. Listeners must never throw uncaught exceptions. See 'Caused by:' below for more details.
        at java.lang.reflect.Constructor.newInstance0(Native Method)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:343)
        at com.twilio.conversations.internal.RethrowingForwarder$RethrowingProxy.invoke(RethrowingForwarder.java:123)
        at java.lang.reflect.Proxy.invoke(Proxy.java:1006)
        at $Proxy10.onSuccess(Unknown Source)
        at com.twilio.conversations.internal.CallbackListenerForwarder$1.run(CallbackListenerForwarder.java:34)
        at android.os.Handler.handleCallback(Handler.java:883)
        at android.os.Handler.dispatchMessage(Handler.java:100)
        at android.os.Looper.loop(Looper.java:214)
        at android.app.ActivityThread.main(ActivityThread.java:7356)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930)
     Caused by: java.lang.IllegalStateException: Messages are not available at the moment. Synchronize the conversation first.
        at com.twilio.conversations.ConversationImpl.getMessages(ConversationImpl.java:214)
        at com.twilio.conversations.ConversationImpl.getLastMessages(ConversationImpl.java:282)
        at QuickstartConversationsManager.loadPreviousMessages(QuickstartConversationsManager.java:222)
        at QuickstartConversationsManager.access$600(QuickstartConversationsManager.java:43)
        at QuickstartConversationsManager$3.onSuccess(QuickstartConversationsManager.java:156)
        at QuickstartConversationsManager$3.onSuccess(QuickstartConversationsManager.java:147)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.twilio.conversations.internal.RethrowingForwarder$RethrowingProxy.invoke(RethrowingForwarder.java:121)
        at java.lang.reflect.Proxy.invoke(Proxy.java:1006) 
        at $Proxy10.onSuccess(Unknown Source) 
        at com.twilio.conversations.internal.CallbackListenerForwarder$1.run(CallbackListenerForwarder.java:34) 
        at android.os.Handler.handleCallback(Handler.java:883) 
        at android.os.Handler.dispatchMessage(Handler.java:100) 
        at android.os.Looper.loop(Looper.java:214) 
        at android.app.ActivityThread.main(ActivityThread.java:7356) 
        at java.lang.reflect.Method.invoke(Native Method) 
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492) 
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930) 

Any ideas on what is missing or what is wrong?

Upvotes: 2

Views: 1438

Answers (1)

LeaveItToGrever
LeaveItToGrever

Reputation: 136

I know this has been a while, but I experienced this issue while moving from Twilio Chat to Twilio Conversation. How I fixed it was to wrap the method you are calling in a synchronization Status check.

Caused by: java.lang.IllegalStateException: Messages are not available at the moment. Synchronize the conversation first. is meaning conversation may be out of sync.

    if (conversation?.synchronizationStatus?.isAtLeast(Conversation.SynchronizationStatus.ALL) == true)  {
      conversation?.setAllMessagesRead { value -> Timber.v("Unread Count:" + value) }
    }

Here is twilio documentation about what do if your conversation is out of sync or what to do with the else statement.

https://www.twilio.com/docs/conversations/best-practices-sdk-clients#mobile-sdks-specifics

Upvotes: 3

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