Pedro Lopes
Pedro Lopes

Reputation: 1

Watson Assistant - Option response type in Facebook Messenger

I've got a 352 Intents and 1051 Dialog Nodes WA chatbot, with lots of "Option response type". It's kind of a Menu-base chatbot.

I want to integrate it with Facebook Messenger. I know WA has his own integration, I already did it, but I've got the problem with the "Option response type":

I wonder if it's possible to overcome these 2 limitations, and show an "Option response type" in Facebook Messenger like a List box, instead of the default horizontal scrool...

Thank in advanced.

Upvotes: 0

Views: 105

Answers (1)

timd
timd

Reputation: 376

The IBM out of the box Facebook integration is limited by Facebook's messenger API. The default buttons are FB quick replies (a type of default button). FB does have an larger set of interaction types via what they call templates. However you would need to develop your own integration layer to make use of a larger set of FB elements. You will still find however that FB is far more limited with some items like button labels etc.

Upvotes: 1

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