Redgren Grumbholdt
Redgren Grumbholdt

Reputation: 1230

Does the Twilio character limit apply to all channels?

I'm building a bot using Twilio's autopilot and some responses will have messages exceeding 1500 characters. I have seen the error in my debugger view:

The concatenated message body exceeds the 1600 character limit.

But from the documentation I could find on the error, there wasn't much to read.

Does this limit apply to all channels? i.e. Facebook Messenger, SMS, WhatsApp etc?

Any information will be much appreciated.

Upvotes: 0

Views: 944

Answers (1)

Alan
Alan

Reputation: 10781

That is a SMS character count limit.

Maximum Message Length with Twilio Programmable Messaging

WhatsApp and Facebook messenger are built on the same /Messages resource, to allow customers to use the same API easily across channels (whatsapp: and messenger:). Since this the case, they also have similar limits.

Upvotes: 1

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