Akshay Vasu
Akshay Vasu

Reputation: 445

Not able to find Reset Security token option in Salesforce

I am not able to find the Reset Security token Option under the settings page in any of my sandbox instances. And I am not sure why this is happening. enter image description hereCan someone please let me know how to find it. Or if I am missing out on anything.

I am attaching the screenshot of how my setting page menu looks right now.

Upvotes: 0

Views: 2447

Answers (2)

Akshat Chaudhary
Akshat Chaudhary

Reputation: 11

I was facing the same issue but I'm sharing what really helped me, go to this link:

https://login.salesforce.com/_ui/system/security/ResetApiTokenEdit

& login with the org for which you want to reset the token, boom you are redirected to your reset token page. Don't know why we can't find the tab to reset it but that's the only solution that worked for me.

Upvotes: 1

eyescream
eyescream

Reputation: 19622

You probably have login IP ranges defined. See https://help.salesforce.com/articleView?id=000331668&type=1&mode=1

Try if you can force navigate to https://yourdomain.lightning.force.com/lightning/settings/personal/ResetApiToken/home to reset it anyway.

Upvotes: 0

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