Read operation on table 'sn_hr_integrations_todo_inbound' from scope 'Human Resources: Service Portal' was denied

Question

Read operation on table 'sn_hr_integrations_todo_inbound' from scope 'Human Resources: Service Portal' was denied. The application 'Human Resources: Service Portal' must declare a cross scope access privilege. Please contact the application admin to update their access requests.

I've modified the OOB widget "HRM Todos Summary" and It is causing the below error.

I tried the following things:

1. Verified "Restricted Caller Access Privileges", no records are there related the error that i'm seeing. (Generally a requested or Invalidated record will create there, and when we allow it, it resolves the issues, but in my case its not happening)
2. I Created one "Restricted Caller Access Privileges" record but it didn't resolve the issue.

Help is appricatiated.

Answer 1

you can also use this script to bulk update from sys.scripts.do

function rca () {
  var gr = new GlideRecord('sys_restricted_caller_access');
  gr.addQuery('status', '!=', 2);
  gr.query();

  while(gr.next()) {
    gr.status = 2;
    gr.update();
  }
}

rca();

Answer 2

Found the issue: Instead of "Human Resources: Integrations" scope I was trying on Global.