Reputation: 31
I am trying to apply a sensitivity label with protection to a .doc file. The process does not report an error but I am unable to open the file after applying the label. This is what I see in MS Word:
The Azure Information Protection Viewer shows this:
I am a site collection administrator, I am not sure why I am unable to view these files. I have the same issue if I try to protect any of the non-native files such as .dwg -> .dwg.pfile. If I try to protect files such as .jpg -> .pjpg, the files open without any issues. If I use the AIP tool to protect these files, the files open without any issues.
Could anyone point me to what might be going on here? Thanks!
Upvotes: 0
Views: 719
Reputation: 31
If the protection label has been created with the "Co-Author" permission, the issue is replicated. Creating a new label with the "Co-Owner" permission resolves the issue.
Upvotes: 0