Not able to use azure test plans even after enabling trial for "Basic + Test plan"

Question

i have enabled "Basic + Test plan" trial or the organization, to use test plans in azure. But still it is showing basic functionalities with a message in the screen. Error: You are currently logged in as a user with basic access level and you are seeing this page as you don't have any test plans and test suites created for the selected team. Org setting

Accessing test plans

Answer 1

According to the description in the document "Try Azure Test Plans for free", during the free trial of Test Plans, the users who are Basic or Basic + Test Plans access level can access Test Plans.

However, according to my test, only the Basic + Test Plans can access Test Plans. I have created an issue to report this (see MicrosoftDocs/azure-devops-docs#10826).

So, you can navigate to "Organization Settings" > "Users" to check whether you are Basic + Test Plans access level.

If you are not this access level, you need to contact the Organization Owner or Project Collection Administrators to assign you this access level.