CODEWITHSUNDEEP
azureemailbotframeworkbots
mplwork
mplwork

Reputation: 1140

Botframework email channel

I try to set up the email channel for a bot on the Azure portal using a company email address. The address uses password authentication. When I try to save I receive Unable to save. Unable to validate the given credentials. ID: b8f65400c0bbb04890efdfa2950940d1. Is this supposed to work?

If I use a company test tenant with an email address ending in onmicrosoft.com registration succeeds.

The only difference I see when doing one of the connection tests on https://testconnectivity.microsoft.com/ (Mailbox provisioning test) is that I get a company login page with the company email address and the standard Microsoft prompt with the onmicrosoft account.

Upvotes: 0

Views: 125

Answers (1)

billoverton
billoverton

Reputation: 2885

There may be another way, but for my organization, we found the same thing and the solution was for us to create an onmicrosoft.com email address to use for the email channel for the bot. It shouldn't actually matter if you only have access to do this in the test tenant; all you're doing is setting up a channel to communicate with the bot, and you can give you bot access to connect to your production tenant if there are functions there you need.

Upvotes: 1

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