CODEWITHSUNDEEP
templateswhatsappgupshup
Suganya Selvarajan
Suganya Selvarajan

Reputation: 1092

Gupshup - Template Messaging - Message does not match WhatsApp HSM template

I am using GupShup V1 API for sending WhatsApp messages. Its a Template message. So we have submitted our template and WhatsApp has approved it.

Template

Your payment for {{1}} has been received 🎉

Paid: {{2}}
date: {{3}}
ID: {{4}}

Thank you for trusting {{5}}.

And below is the text that I am sending in the API

"Your payment for product has been received 🎉\nPaid: amount\ndate: transactiondate\nID: transactionID\n\nThank you for trusting NAME.\n"

Also tried without the '\n' at the end.

But I am getting the below error

{:error=>"Message does not match WhatsApp HSM template."}

Any leads will be really helpful.

Upvotes: 0

Views: 2265

Answers (2)

hmims
hmims

Reputation: 539

You might have to set isTemplate = true for this to work.

Upvotes: 0

Varshaan
Varshaan

Reputation: 593

Goto templates dashboard and check how is the text displayed. There is a option to test the api as part of the dashboard. Try that

Upvotes: 1

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