CODEWITHSUNDEEP
c#asp.net-mvctwiliowebhookstwilio-programmable-voice
Michael McCarthy
Michael McCarthy

Reputation: 1542

Twilio Programmable Voice and Webhook configuration for specifying url in CallResource.Create()

I'm new to Twilio and I'm trying to figure out how to build something like this:

What I'm REALLY confused about is whether or not I need to specify a webhook that is the same path as the url I'm passing to CallResource.Create() to retrieve the Twiml.

Looking at the Twilio dashboard, under the Voice and Fax section, it looks like you only would need to specify a webhook when a call comes in (aka, a user calls your Twilio number) enter image description here

But, for what I need to build, a user is not calling my Twilio number, my application is using my Twilio number to call a user on their mobile phone.

In the docs, it says:

If you specify a URL parameter in your request, Twilio will make its HTTP request to this URL to retrieve TwiML to handle the call. This request from Twilio is identical to the request Twilio sends when receiving an inbound call.

If it's identical to an incoming call, then do I need a webhook configured or not?

Upvotes: 0

Views: 559

Answers (1)

philnash
philnash

Reputation: 73027

Twilio developer evangelist here.

When you create an outbound call using the Twilio REST API when the callee answers their phone Twilio will make a webhook (HTTP) request to the URL you provide in the request in order to find out what to do next with the call. In this case you want to return TwiML to Say then Gather, as you described.

If you are not planning to receive incoming calls on your Twilio phone number, then you do not need to provide a webhook URL for inbound calls. You may want to provide a simple TwiML response (using a TwiML Bin) that tells the caller that your number does not accept incoming calls and then hangs up. Or that just rejects inbound calls. But the inbound webhook is not related to the outbound URL.

When the documentation says that the "request from Twilio is identical to the request Twilio sends when receiving an inbound call" it is saying that the format of the request and the parameters are identical (though the content of the parameters will be different for different calls).

Upvotes: 0

Related Questions