Reputation: 1
So we are using the forge viewer API, but when we upload file it doesn't show on the viewer and we end up with a gray viewer.
The file transcription to svf seems to not be working properly.
Anyone experience or know how to solve this?
Upvotes: 0
Views: 167
Reputation: 1324
First you need to check if your file is well uploaded in your bucket (I assume that your using Buckets/Object with 2-legged OAuth).
Using this endpoint your must see your uploaded files : Get Objects
In the response, you will find the objectId
. This objectId
need to be converted into base64 and URL Safe for the SVF
translation.
Now, following this tutorial, you will be able to translate your file : Translate to SVF
Please note the response of this request to get the most information about this job.
Finally, check the manifest to know when the translation is complete.
Upvotes: 1