CODEWITHSUNDEEP
sendgrid
Varun Parikh
Varun Parikh

Reputation: 11

How does one add an email to an automation in Sendgrid?

In Sendgrid, I have a live automation of welcome emails.

I need to add a second email to that series but I do not see the option to do so.

Can someone guide where it might be available?
In the sendgrid Help-center, it states the following:

To add more emails to this automated series, click Add an Email.

However, I am not able to find the option of 'Add an Email' on the UI

UI of Sendgrid

Upvotes: 1

Views: 796

Answers (2)

James Shaw
James Shaw

Reputation: 31

You will need to disable and then duplicate the automation before you can add an email. However, good luck trying to reorder emails on the duplicated automation, you can't, which is tragic 😂.

SendGrid has one of the worst UI/UX for a company of its size. We have been using them for years and are finally tired enough to leave them, every person on our team finds it so tiring to use.

Upvotes: 1

philnash
philnash

Reputation: 73027

Twilio SendGrid developer evangelist here.

Once you set an Automation live you can no longer add emails to it, though you can edit the existing email content.

To add a new email to an Automation, you can duplicate the Automation (under "Automation options") then add the new emails. Once you are happy, you can set the new Automation live and disable the old one.

Upvotes: 2

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