CODEWITHSUNDEEP
windows-installerdrivercode-signinginfwindows-11
Scott Smith
Scott Smith

Reputation: 3986

Driver install error on Windows 11 Home Insider Preview x86_64

A user reported an install problem. I asked them to start setup from the command line with the verbose logging option, and this seems to be where the problem is:

DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0xE0000247)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\AcmeWidgets\WidgetApp\widget-driver.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0xE0000247
DIFXAPP: RETURN: InstallDriverPackages() 3758096967 (0xE0000247)
CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 21:00:47: InstallFinalize. Return value 3.
MSI (s) (50:CC) [...]: Note: 1: 2265 2:  3: -2147287035

Our driver is signed (Digicert EV Code Signing Certificate), and our Windows 10 and other Windows 11 users are able to install the app with no apparent issues.

Could this be a known issue with Windows 11 Insider Preview?

Upvotes: 1

Views: 2041

Answers (2)

gbraga
gbraga

Reputation: 1

I had this issue for 3 days, and here’s what solved my problem:

  • I switched USB drives for the third time and used Win10 (yes, it needs to be Windows 10; you can update to Windows 11 afterward). Windows 11 kept giving an error.
  • Enabling/Disabling CSM in the BIOS.
  • Enabled secure boot in the BIOS.

Hope this helps! 😊

Upvotes: 0

Bogdan Mitrache
Bogdan Mitrache

Reputation: 11023

Microsoft announced deprecating DIfX in Windows 10. Maybe they don't support it at all in Windows 11? Is this package working fine on Windows 10 machines?

Also, have you tried multiple Win11 machines?

Upvotes: 2

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