Monko
Monko

Reputation: 21

Twilio Conversations - Scoped Conversations and Messaging Services - how to connect?

I'm trying to make sure a phone number attached to a Messaging Service auto create a conversation in a specific conversation service not the default one. From the Conversations > Default screen on the console I can read this:

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What steps do I have to follow here to "specify another Messaging Service" in my request when the conversations are being auto created by twilio?

Requirements are:

Upvotes: 1

Views: 304

Answers (1)

philnash
philnash

Reputation: 73029

Twilio developer evangelist here.

Currently it is not possible to choose the conversation service for a messaging service to autocreate conversations in. The default conversation service is the only one that will be used to autocreate conversations.

An alternative approach here would be to create a new subaccount for each of your individual customers. You can then host your numbers, messaging service and conversation service for that customer within the subaccount and handle this use-case.

Upvotes: 2

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